United Kingdom · Team & staff · Guide
Tips in a UK Salon: The Tipping Law, Tax and a Fair Tips Policy
How UK salons must handle tips since October 2024: card tips passed on in full, fair sharing, a written policy, records, tax, National Insurance and troncs.
Short answer
Since 1 October 2024, salons in England, Scotland and Wales must pass every tip they control, including card tips, to workers in full, share them fairly and pay them by the end of the following month. Regular tips need a written policy and three years of records. Tips are taxable and never count towards the minimum wage.
- Any tip that passes through your card terminal, till or payroll is covered, and it must reach workers with no deductions other than tax and National Insurance.
- Fair doesn't mean equal: state your sharing factors in a written policy and check them for indirect discrimination.
- If you decide who gets each card tip, even "to the stylist who did the service", employer National Insurance is due on it; a genuinely independent tronc avoids that.
- Tips never count towards the minimum wage, so a commission-only stylist who falls short in a slow month needs a top-up from you.
- From 1 January 2027 you must consult staff before writing or reviewing your tipping policy, and review it at least every three years.
In this guide+
- What does the tipping law require of a UK salon?
- Which tips does the law cover?
- Can the salon take card fees or costs out of tips?
- How should a salon share tips fairly?
- How are tips taxed in a UK salon?
- Do tips count towards the National Minimum Wage?
- When must tips be paid, and what records do you keep?
- What should your salon's tipping policy say?
- How do the rules apply to self-employed chair renters?
- Does any of this differ in Scotland, Wales or Northern Ireland?
- Frequently asked questions
A client taps £10 onto the card machine for her colourist. Since 1 October 2024, that £10 isn't the salon's to manage as it likes: the law says who gets it, by when, and what you write down about it. This guide covers the tipping law and its code of practice, the tax and National Insurance on each kind of tip, the minimum wage, and a tipping-policy outline you can adapt.
The rules are as they stood on 3 November 2026 and cover employers in England, Scotland and Wales unless stated. This is not legal or tax advice: for your own arrangements, ask Acas, HMRC or an accountant.
What does the tipping law require of a UK salon?
The Employment (Allocation of Tips) Act 2023 and its statutory code of practice, both in force since 1 October 2024, put five duties on any employer whose workers receive tips the business controls. Employment tribunals must take the code into account when they decide a tipping dispute.
| Duty | What it means in a salon |
|---|---|
| Pass on all tips | Every tip and service charge you control reaches workers in full, with no deductions except tax and National Insurance |
| Share them fairly | You decide the split using stated, objective factors, and agency workers are considered too |
| Pay on time | By the end of the month after the month the client paid |
| Write a policy | A written tipping policy, available to every worker, if tips come in more than occasionally |
| Keep records | Three years of what came in and who got what, shown to a worker who asks |
The law covers workers, including agency workers. It doesn't cover the self-employed, so a genuine chair renter is outside it; more on that below.
Which tips does the law cover?
Tips you control or significantly influence. The code's test is whether the salon receives the tip or, for a tip a worker receives, whether you have a say in how it is shared out. Almost every card tip is covered; cash is covered once you get involved.
| How the tip arrives | Covered? |
|---|---|
| Added on your card terminal or to an online booking payment | Yes: the salon receives it |
| Cash left at reception that you share out or put through payroll | Yes: you control it |
| Cash in a staff jar that the team divides with no say from you | No |
| Cash a client hands a stylist, which she keeps | No |
| Sent straight to a stylist's own app, link or bank account | No |
| A service charge, optional or compulsory | Yes |
| A gift, such as a voucher | Only if it has a fixed value that can be exchanged or shared |
Control doesn't require touching the money. The code says an employer is likely to have exercised control over cash tips if it tells staff how to distribute them, or collects them and pays them out at the end of a shift or through payroll.
Can the salon take card fees or costs out of tips?
No. Acas says tips you control must reach workers without deductions other than the usual tax and National Insurance. There is no exception for card processing fees, so the fee on a tip is a business cost, like the fee on the bill. The same goes for till shortages, breakages and admin costs.
How should a salon share tips fairly?
Fair doesn't mean equal. Acas says employers should use clear and objective factors, and the code lists examples you can choose from. Whichever you use must be stated in your tipping policy.
- The type of role
- Basic pay, and how each worker is engaged
- Hours worked in the period the tips came in
- Individual or team performance
- Seniority or level of responsibility
- Length of service
- What the client intended
In a salon, the client's intention is usually the clearest factor: a card tip on a bill that names one stylist was meant for her. A simple policy passes those in full to the stylist named, and pools tips left for no one in particular, such as cash at reception, across everyone who served clients that month by hours worked, juniors and assistants included. Apply it the same way every month, and review it when the team changes.
Agency workers
If you hire staff through an agency, say a nail technician for the run-up to Christmas, the code treats you, the hirer, as the employer for tips. Include them in your allocation, show them the policy on their first day, and tell them who to raise concerns with. You can pay their share directly, by the usual deadline, or pay it to the agency, which must pass it on in full by the end of the following month.
How are tips taxed in a UK salon?
Every tip is taxable income for the person who gets it; HMRC's employment income manual names hairdressers among workers whose tips are taxable earnings. What changes from tip to tip is who collects the tax and whether National Insurance is due.
| How the stylist gets the tip | Income tax | National Insurance |
|---|---|---|
| Cash from the client, kept | She tells HMRC, which adjusts her tax code | None |
| Through your payroll, shared by you or by your policy | You deduct it through PAYE | Employee's and employer's, both due |
| Through a tronc where an independent troncmaster decides the split | The troncmaster deducts it through a separate PAYE scheme | None |
| A compulsory service charge | Through PAYE | Always due |
A stylist reports cash tips to HMRC in a Self Assessment return, through her personal tax account or by phone. HMRC then usually collects the tax through her tax code, and she should update HMRC if her tips change a lot. Tell new starters this at induction, because many don't know.
Does a tronc make sense for a salon?
A tronc is a separate arrangement for sharing tips, run by a troncmaster who isn't the employer. If the troncmaster, not you, decides who gets what, no National Insurance is due on the tips. Income tax still is, through a PAYE scheme in the troncmaster's name, and you must tell HMRC who the troncmaster is.
The independence has to be real. HMRC says National Insurance is due if you decide the allocation directly or indirectly, for example by requiring the troncmaster to use a points system you set. The tipping code still holds you to fairness: if you learn a tronc is being run unfairly, you must act.
For a small salon, a second PAYE scheme and a genuinely independent troncmaster can cost more than the National Insurance saved, so ask your accountant to run the numbers first.
VAT on tips
HMRC says tips are outside the scope of VAT when they're genuinely given freely. A compulsory service charge is part of the price and standard-rated. The rest of VAT on salon sales is in VAT for UK salons.
Do tips count towards the National Minimum Wage?
No. GOV.UK says tips, gratuities, service charges and cover charges don't count towards minimum wage pay. Every employed stylist must reach the rate from wages, salary and commission alone: from 1 April 2026 that is £12.71 an hour for workers aged 21 and over, rising to £13.21 in April 2027.
The test runs for each pay period, never longer than a month, so one quiet month can put a well-paid stylist below the line.
Setting rates that hold up in slow months is covered in salon commission structures.
When must tips be paid, and what records do you keep?
By the end of the month after the month the client paid. The code's example: a tip paid on 23 June must reach the worker by 31 July. For most salons that means each month's tips go out with the next month's payroll.
Records and requests
For each period, record the total tips received, the amount paid to each worker and any amount sent to a troncmaster. Keep the records for three years from the date the tips were paid, and handle them like any other personal data.
A worker can ask in writing to see the record once every three months. The request can cover any period of up to three years in which they worked for you, and Acas says you must provide the records within four weeks. Show the total tips at that workplace and their own share, but not other workers' amounts.
If you don't share fairly, keep a policy or provide records, a worker can bring a claim to an employment tribunal. The tribunal can order you to revise an allocation and award compensation of up to £5,000 per worker.
In Salos, stylist tips sit in the rewards and wallet module (full on Pro and Ultra, limited on Core). Salos doesn't run PAYE or file to HMRC, so tax and National Insurance on tips still go through your payroll software or accountant.
What should your salon's tipping policy say?
Write it in plain language and make it available to every worker, including agency staff, for example in contracts or on the staff noticeboard. Acas says it must state whether clients are asked or encouraged to tip, and how you make sure tips are handled and shared fairly. The code adds how tips are accepted, allocated and paid, and the factors you use.
{Salon name}: tipping policy Last reviewed: {Date}. Next review by: {Date, within three years} 1. Who this covers: everyone who works here as an employee or worker, including agency staff. Self-employed chair renters keep their own tips. 2. How clients can tip: on the card machine at reception, with an online booking payment, or in cash. We {do / do not} prompt clients to tip, and we {do / do not} add a service charge. 3. Card tips: 100% are paid to staff, with no deductions except income tax and National Insurance. The salon pays the card fees. 4. Tips for a named stylist: paid in full to that stylist. 5. Tips not left for anyone by name: pooled each month and shared by hours worked that month among {roles, for example stylists, assistants and reception}. 6. Cash handed to you by a client: yours to keep. You must tell HMRC about it. 7. Cash left at reception: added to the monthly pool. 8. When you're paid: with the payroll for the month after the client paid, and never later than the end of that month. 9. Tax: tips paid through payroll are taxed through PAYE, with National Insurance. 10. Records: we keep a record of all tips and each person's share for three years. You can ask to see it in writing once every three months, and we will reply within four weeks. 11. Questions or concerns: speak to {Name}. If that doesn't resolve it, you can raise a grievance.
What changes on 1 January 2027
From 1 January 2027, under the Employment Rights Act 2025, you must consult before creating or reviewing a tipping policy: with a recognised trade union or worker representatives if you have them, or directly with your workers if not. You must share an anonymised summary of the feedback with the workers affected, and update the policy at least every three years. Acas notes that how this will be implemented is still subject to government consultation, so check its page before you start.
How do the rules apply to self-employed chair renters?
They don't. The Act and the code don't cover the self-employed, so tips from a genuine chair renter's clients are the renter's own business income, reported through Self Assessment; HMRC lists tips among a sole trader's business receipts. If a renter's client tips on your card terminal, the money is the renter's: hand it over the way your agreement says, as you would their takings.
Status decides whether this applies at all. If you set a "self-employed" stylist's hours and prices and take her clients' money, she may be your worker in law, and the tipping rules then cover her tips. Our guide to chair rental vs employing stylists explains the tests.
Does any of this differ in Scotland, Wales or Northern Ireland?
The tipping law and code apply in England, Scotland and Wales. They don't apply in Northern Ireland, where employment law is devolved; check nidirect or ask the Labour Relations Agency about any rules on tips there. HMRC's income tax and National Insurance rules on tips, and the National Minimum Wage, apply across the UK. More guides like this one are in Fully Booked's international edition.
Frequently asked questions
Can a UK salon keep part of the card tips?
No. Since 1 October 2024, employers in England, Scotland and Wales must pass all the tips, gratuities and service charges they control to workers in full. Acas says the only deductions allowed are the usual income tax and National Insurance, so card processing fees, admin costs and till shortages can't come out of tips. The money must reach workers by the end of the month after the client paid.
Do tips count towards the minimum wage for hairdressers?
No. GOV.UK says tips, gratuities, service charges and cover charges do not count towards minimum wage pay. An employed hairdresser aged 21 or over must get at least £12.71 an hour from April 2026 from wages, salary and commission alone. If commission falls short in a slow month, you must top it up, however much the stylist received in tips.
Does my salon need a written tipping policy?
Yes, if tips are paid more than occasionally or exceptionally, which is true of almost any salon with a tip prompt on its card machine. The policy must be in writing, in plain language and available to every worker, including agency staff. It should say how clients can tip, how tips are shared and paid, and the factors you use. From 1 January 2027 you must also consult staff on it.
Do stylists pay tax on cash tips?
Yes. Cash tips are taxable income. A stylist who keeps cash tips handed to her must tell HMRC, through a Self Assessment return, her personal tax account or by phone, and HMRC usually collects the tax by adjusting her tax code. No National Insurance is due on cash tips paid directly by clients. Tips paid through your payroll are taxed through PAYE instead.
Do I pay National Insurance on tips paid through payroll?
Usually, yes. HMRC says that in most cases where an employer passes tips to an employee, both employer and employee National Insurance are due, because the employer decides who gets what. That includes a policy of giving each tip to the stylist who did the service. National Insurance isn't due on tips shared out by a genuinely independent troncmaster, though income tax still is.
How quickly do I have to pay tips to staff?
By the end of the month after the month in which the client paid. A tip added to a card payment on 23 June must reach the worker by 31 July, so most salons pay each month's tips with the next month's payroll. If you pay an agency worker's tips through their agency, the agency must then pass them on in full by the end of the following month.
Does the tipping law apply to self-employed chair renters?
No. The Employment (Allocation of Tips) Act and its code don't cover self-employed people, so a genuine chair renter's tips are part of their own business income, reported through Self Assessment. If the renter's clients tip on your card terminal, hand the money to the renter. But if you control a "self-employed" stylist's hours, prices and takings, she may be a worker, and the law then covers her tips.
Sources
- legislation.gov.uk — Employment (Allocation of Tips) Act 2023
- DBT — Code of practice on fair and transparent distribution of tips (in force 1 October 2024; England, Scotland and Wales)
- DBT — Distributing tips fairly: non-statutory guidance for employers (updated 1 October 2026)
- Acas — Tips and service charges: what the law says (updated 27 October 2026)
- Acas — Tips and service charges: policies and records (updated 27 October 2026)
- Acas — Tips and service charges: sharing tips fairly (updated 27 October 2026)
- Acas — Employment Rights Act 2025: what changes and when (tipping consultation from 1 January 2027; updated 30 October 2026)
- GOV.UK — Tips at work
- GOV.UK — Tips at work: tips and tax
- HMRC — E24: Tips, gratuities, service charges and troncs (updated 18 July 2025)
- HMRC — Employee gets tips, gratuities or service charges through a tronc
- HMRC — Employment Income Manual EIM07900: tips and gratuities, troncs (updated 2 November 2026)
- HMRC — Business Income Manual BIM70015: cash basis receipts include tips (updated 4 August 2026)
- GOV.UK — Calculating the minimum wage: what counts as pay (updated 23 October 2026)
- GOV.UK — National Minimum Wage and National Living Wage rates (from 1 April 2026 and April 2027)
- GOV.UK — Rates and thresholds for employers 2026 to 2027
General information for salon owners, not legal or tax advice. Rules change and some vary by state — check with your CA or the department concerned before you act on them.
The Salos team
We build Salos, the salon operating system, and run it every day inside a working salon — so these guides come from the same front desk, chairs and month-end you deal with.