Last updated: 3 October 2026
Delete your data
In plain words
Request deletion
privacy@salos.in
Subject: Salos data deletion request. The button opens a pre-filled email — just add your details.
Email a deletion request- 1
You ask
Email privacy@salos.in from the number or email we have on record.
- 2
We check it's you
We confirm the request using the contact details on record.
- 3
We delete and confirm
Within 30 days, and we reply when it's done.
Who this page is for
Salos is salon management software operated by Ytek Controls. Salons use it to run billing, appointments, memberships and WhatsApp messaging with their clients, and some connect their Instagram account to it. This page explains how anyone whose data Salos holds can have it deleted: salon owners, their staff, their clients, and people who asked us for a demo.
How to request deletion
Write to privacy@salos.in with the subject “Salos data deletion request” and include:
- Your name, and the mobile number or email address you used with Salos.
- If you are a salon client, the name of the salon you visited.
- If you are a salon owner, your salon name and the email address of your Salos account.
You don't need a Salos account, and there is no charge.
What we delete
- Salon owners — your Salos account, your salon's client and staff records, WhatsApp message history stored on our servers, and the access tokens that connect Salos to your WhatsApp Business and Instagram accounts, along with Instagram content and comments we fetched.
- Salon clients — your client record at that salon (visits, bills, packages, wallet, points, notes) and your WhatsApp messages with the salon stored on our servers.
- Salon staff — your staff record at that salon (attendance, including fingerprint check-ins, shifts, targets and commissions). Your salon usually makes this request when you leave; you can also write to us.
- Demo requests — the details you entered on salos.in and the record of how you found us.
What happens next
- We confirm the request came from you, using the contact details on record.
- We delete your personal data from Salos, including any WhatsApp message history stored on our servers, within 30 days. Copies in our routine backups are removed as those backups expire.
- We reply to confirm the deletion is complete.
What we have to keep
We may keep records the law requires us to retain, such as tax invoices, for as long as the law requires, and a short note that your request was received and completed. These are not used for anything else. Messages already delivered stay on the recipient's phone, and Meta keeps its own copy of WhatsApp and Instagram data under Meta's privacy policy.
Salon owners: remove Salos from your Meta accounts
If you connected WhatsApp Business or Instagram to Salos, you can remove Salos's access yourself at any time:
- Facebook: open Settings & privacy → Settings → Business integrations, find Salos and select Remove.
- Meta Business: in Business settings, open Integrations → Connected apps and remove Salos.
- Instagram: open Settings and activity → Website permissions → Apps and websites, find Salos under Active and select Remove.
Removing access stops Salos from sending messages, publishing or reading new data for your account. To have the data already stored deleted as well, send a request as described above.
Salon clients
Your salon controls your client record, and Salos processes it on the salon's behalf. You can ask your salon directly, or write to us and we will act on your request together with the salon. To stop a salon's marketing messages on WhatsApp, reply STOP to one of them.
Questions
Ytek Controls — Salos, Selaqui, Dehradun, Uttarakhand, India · privacy@salos.in. More on how we handle data is in our Privacy Policy.